Returns & Exchanges
We understand that not everything will always meet your expectations. To return or exchange any kaleidoscope, feel free to ship it back to us and we will do what we can to make it right.Please carefully box any kaleidoscopes, enclose a copy of your packing slip or a short note with your contact information and ship or mail them to us at:
Kaleido.com
507 HWY 65
Manly, IA 50456 US
Return Policy
30 Day Return Policy
(Less S&H)
You have 30 days to review any item if not completely satisfied return the item for a refund of the price of the item. Shipping is not refunded. On items where free shipping was given a $10.00 Fee will be withheld from the purchase price to cover such shipping expenses. All Returnable items must be returned in original condition with all original packaging.
Other Return Exclusions Include
Cd's and Software once opened may not be returned for a refund. Cd's and Software may only be exchanged only for same item. We do not own a shrink wrap machine to reseal these items for resale.
Engraved items Cannot be returned for Credit.
We will promptly credit the original credit card for the purchase price of the kaleidoscope. We cannot issue credits for shipping costs as those are services that have already been completed.
